Senior Business Implementation Change Manager | Contract

Key Responsibilities

Strategic Business Management & Change Delivery

• Lead and coordinate workstreams within large-scale business transformation and platform change initiatives.
• Drive project execution, monitor milestones, track dependencies, and ensure timely completion of deliverables.
• Conduct business impact assessments across Customer, Regulatory, Operational, Finance, and Technology workstreams.
• Support implementation of strategic business initiatives, remediation programs, and platform enhancement projects.
• Prepare project updates, management information (MI), dashboards, and presentations for senior management and governance forums.

Platform Management & Optimization

• Oversee business platform governance and support ongoing platform-related activities and enhancements.
• Drive process simplification, operational efficiency improvements, and automation initiatives, including AI-enabled solutions.
• Partner with business users and technology teams to identify opportunities for platform optimization and improved client experience.
• Support Business Continuity Management (BCM), third-party/vendor management, and outsourcing governance activities.

Risk, Controls & Regulatory Compliance

• Maintain oversight of platform-related risks, issues, and control frameworks.
• Partner with Risk, Compliance, and Control functions to identify, assess, and mitigate operational and regulatory risks.
• Ensure adherence to applicable Level 1 and Level 2 controls and governance requirements.
• Embed global, regional, and local policies into business processes and workflows.
• Drive remediation efforts for control gaps, audit findings, and regulatory requirements.

Stakeholder Management

• Collaborate closely with Front Office, Middle Office, Back Office, Subject Matter Experts, Technology, and Risk stakeholders.
• Facilitate discussions, drive decision-making, and resolve cross-functional issues impacting the Private Bank platform.
• Influence stakeholders at various levels and build good working relationships across the organization.

Requirements

• Bachelor's Degree in Business, Finance, Banking, Economics, Technology, or a related discipline.
• Minimum 7 years of experience within Private Banking, Wealth Management, Platform Management, Business Management, Change Management, or Business Implementation roles.
• Good understanding of private banking products, services, operating models, processes, and controls.
• Experience delivering large-scale business transformation, remediation, regulatory, or platform change initiatives.
• Exposure to business governance, risk management, regulatory compliance, and operational controls.
• Excellent business analysis, impact assessment, and problem-solving skills.
• Experience in process improvement, automation, AI adoption, or digital transformation initiatives 
• Familiarity with regulatory change, control frameworks, third-party risk management, and operational resilience programs.